IT Support Engineer

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Resolve assigned IT support functions and tasks according to internal clients requirements through fixing all problems and inquires related to server & network, applications and infrastructure 

Provide the Channel with IT support in the area of computers, software, internet and office systems in terms of installation, training and maintenance

Troubleshoot IT problems in coordination with IT Engineers according to the developed procedure

Install new hardware and software according to a set plan. 

Implement IT systems preventive maintenance procedure 

Follow ITIL International Certification requirements  in all executed IT support procedures

Experience with Media technologies and  Networks systems

Networks modeling

General IT skills 

Technology troubleshooting

Architecture and IT standards

IT/ Media software and application assessment

Content Database

Design Tools 

Media technologies 

Media software and application assessment

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